Privacy Policy

1. Introduction

DocForge Pro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serrault01.com and use our PDF creation services.

By using DocForge Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Document Content

DocForge Pro is designed with client-side processing. This means:

• We DO NOT store, save, or transmit any text, titles, or formatting options you enter into our PDF generator.
• All document creation and data handling occur solely in your web browser.
• Your content never leaves your device and is not sent to our servers.
• Your privacy is 100% guaranteed concerning your document content.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• Log Data: IP address (anonymized), browser type and version, operating system, time zone setting, browser plug-in types and versions.
• Usage Data: Pages visited, time and date of visits, time spent on pages, referring website addresses, and other diagnostic data.
• Device Information: Device type, unique device identifiers, and mobile network information.

This information is collected through cookies and similar tracking technologies. See Section 4 for more details.

2.3 Personal Information You Provide

We only collect personal information that you voluntarily provide to us, such as:

• Contact Information: Name and email address when you contact us through our contact form.
• Feedback: Any information you choose to provide when submitting feedback or inquiries.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain Services: To operate and maintain our PDF creation tool.
• Improve User Experience: To understand how users interact with our service and make improvements.
• Analytics: To analyze usage trends, track site performance, and gather demographic information.
• Respond to Inquiries: To respond to your comments, questions, and support requests.
• Detect and Prevent Issues: To detect, prevent, and address technical issues, fraud, and security concerns.
• Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.

4.2 How We Use Cookies

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as maintaining your session state while using the PDF generator.
• Analytics Cookies: Help us understand how visitors use our website through services like Google Analytics. These cookies collect anonymous information about page views, user behavior, and traffic sources.
• Advertising Cookies: Used by our advertising partner, Google AdSense, to display relevant advertisements based on your browsing history and interests.

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually or all at once
• Block third-party cookies
• Block cookies from specific sites
• Accept cookies only from sites you currently visit
• Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our service.

5. Third-Party Services

5.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies (including the DART cookie) to serve ads based on your prior visits to our website and other websites. This helps us keep our service free for all users.

How Google AdSense Works:

• Google uses cookies to track your browsing behavior across websites.
• This information is used to display personalized advertisements that are relevant to your interests.
• Google may share this information with third-party advertisers.

Opting Out: You can opt out of personalized advertising by visiting the Google Ads Settings page at www.google.com/settings/ads. You can also opt out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy at policies.google.com/technologies/ads.

5.2 Google Analytics

We use Google Analytics to monitor and analyze website traffic and usage patterns. Google Analytics collects information such as:

• Pages visited and time spent on each page
• How users found our website (search engines, direct links, etc.)
• Geographic location (country, city)
• Device and browser information

This data is used solely to improve our service and is not personally identifiable. For more information on how Google uses data, visit policies.google.com/privacy.

5.3 Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Client-side processing to ensure your document content never leaves your device
• Secure HTTPS connections to protect data in transit
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

Since we do not store your document content, there is no data retention period for the text and formatting options you enter into our PDF generator.

For any personal information you provide through contact forms, we retain this information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Correction: Request correction of any inaccurate or incomplete personal information.
• Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: Request restriction of processing of your personal information.
• Right to Data Portability: Request a copy of your personal information in a structured, commonly used format.
• Right to Object: Object to our processing of your personal information.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us at support@serrault01.com. We will respond to your request within 30 days.

9. Children’s Privacy

Our services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@serrault01.com. We will take steps to remove such information from our systems.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. By using our services, you consent to this transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date at the top of this policy
• Sending you an email notification (if you have provided us with your email address)

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: